The Measuring innovation culture in an organization using the organizational culture assessment instrument

Abstract

Background: Organizational culture greatly influences employee behavior within an organization. The quality of service performance reflects the prevailing organizational culture within the organization. Research findings confirm that measuring organizational culture using the organizational culture instrument model is an important aspect of an organization, although its implementation is still limited.

Purpose: To measure innovation culture in an organization using the organizational culture assessment instrument at Jambi Regional Mental Hospital

Method: An analytical quantitative design with a cross-sectional approach. Out of 146 nurses on duty in the wards at the Jambi Provincial Mental Hospital in 2023, 96 were selected using proportional random sampling, adhering to ethical principles for the respondents as subjects. Data collection included biodata and measurements of organizational culture using the Organizational Culture Assessment Instrument. Descriptive analysis was conducted to depict the prevailing organizational culture.

Results: The current proportions of organizational culture types were Clan Culture at 22, Adhocracy Culture at 23, Market Culture at 27, and Hierarchy Culture at 28. The desired organizational culture characteristics by the members showed Clan Culture with the highest score at 27, followed by Hierarchy Culture at 26, Adhocracy Culture at 24, and Market Culture at 23.

Conclusion: The organizational culture that needs improvement according to the nurses' expectations are Clan and Adhocracy cultures, while Market and Hierarchy cultures have met expectations. The mental hospital director should emphasize the importance of implementing Clan and Adhocracy cultural characteristics in services.